Last updated: March 2026

1. Introduction

Hub DSMS ("we", "us", "our") operates the Hub DSMS platform at hub.dsms.in. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform. By registering or using Hub DSMS, you consent to the practices described in this policy.

2. Information We Collect

Information You Provide

• Name, email address, phone number, and profile details
• Professional information (certifications, experience, skills, location)
• Payment information (processed securely via Razorpay — we do not store card details)
• Communications you send us

Information Collected Automatically

• Log data: IP address, browser type, pages visited, time and date of visits
• Device information: device type, operating system
• Cookies and similar tracking technologies

Information from Third Parties

• Google OAuth: If you sign in with Google, we receive your name, email, and profile picture from Google

3. How We Use Your Information

• To create and manage your account
• To match pilots with relevant job opportunities
• To process payments and subscriptions
• To send transactional emails (OTP, application status, alerts)
• To improve our platform and services
• To comply with legal obligations
• To detect and prevent fraud or abuse

4. Information Sharing

We do not sell your personal data. We may share information with:

• Other users: Pilot profiles are visible to clients as per your privacy settings.
• Service providers: Razorpay (payments), Google (OAuth), email providers — all bound by data processing agreements.
• Legal authorities: When required by law or court order.

5. Data Retention

We retain your data for as long as your account is active. You may request deletion by emailing legal@dsms.in. Certain data may be retained for legal and audit purposes.

6. Data Security

We implement industry-standard security measures including encrypted connections (HTTPS/TLS), hashed passwords, and access controls. However, no method of internet transmission is 100% secure.

7. Cookies

We use cookies to keep you logged in, remember preferences, and analyse platform usage. You can control cookies through your browser settings. By clicking "Accept" on our cookie banner, you consent to our use of cookies.

8. Your Rights

Under applicable Indian data protection laws, you have the right to access, correct, or delete your personal data and to withdraw consent to marketing. Contact us at legal@dsms.in.

9. Children's Privacy

Hub DSMS is not intended for users under 18 years of age. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use after changes constitutes acceptance.

11. Contact

For privacy-related questions: legal@dsms.in